Bureaucracy part two

I returned to the bank today to try for the second time to get my name on our 'joint' account and also to get my own Debit card.  This time, even though I didn't want to on principle, I had phoned the council and had a good laugh with the very understanding Indian woman on the other end of the line about the ridiculousness of the situation.  She obviously had encountered such things herself here.  So, she happily agreed to send me a new form with just Mrs L Ryan on it.  Therefore I was fully armed. I encountered the same bank worker as before ( the manager no less) and he remembered me.  He was about to get into it, and I rudely said, 'don't get me started'.  So he stopped.  Then all was photocopied and he proudly stated that he'd managed to get it done this time, as (unspoken) I had followed the rules on his step by step guide.  I actually felt a bit bad for him, having to deal with me.  We parted on jovial terms with the assurance that my new card should arrive in just a couple of weeks!  A couple of weeks.  I love London.